Tellent HR + HRwise Integration

What does this integration do?

The Tellent HR + HRwise integration connects your core HRIS data with HRwise's powerful analytics, succession planning, and skills gap analysis platform. By integrating these systems, you can:

Setting up the integration

1Generate your Tellent HR API key

First, you'll need to create an API key in your Tellent HR account:

1. Log in to your Tellent HR account at https://app.tellent.com/
2. Navigate to Settings (click Tellent logo in the top-left corner)
3. Go to Integrations → API Keys
4. Click Generate API Key
5. Copy the generated API key and store it securely

2Connect HRwise to Tellent HR

Now you'll configure the integration in HRwise:

1. Log in to your HRwise account
2. Navigate to Settings → Integrations
3. Find Tellent HR in the list of available integrations
4. Click Connect
5. Paste your Tellent HR API key when prompted
6. Click Connect
7. After successful connection, click Sync to sync your data with Hrwise

What data is synced?

HRwise syncs the following data from Tellent HR:

From Tellent HR → HRwise

Data Type	Fields Synced	Purpose in HRwise
Employees	First name, last name, email, phone, employee number, position, hire date, employment status, gender, manager, department, location, work phones, personal details (nationality, marital status, etc.)	Core employee profiles used for analytics, succession planning, and skills mapping
Departments	Department name, team type (Primary/Secondary)	Organizational structure for org charts and reporting hierarchies
Positions	Job title, position ID	Career path mapping and succession planning
Project Assignments	Project name, status (Active/Archived), employee-project relationships (discovered via timesheet entries from last 12 months)	On-the-job training tracking and learning path management

From HRwise → Tellent HR

Currently, this is a one-way sync (Tellent → HRwise only). HRwise does not write data back to Tellent HR. Your Tellent HR system remains the source of truth for core employee information.

What happens after data sync?

Once your Tellent HR data is synced to HRwise, the platform transforms your operational data into strategic workforce intelligence:

🚀 Employee Onboarding & Career Development

After the initial sync, employees are invited to join the HRwise platform where they:

1. Upload their CV/Resume – HRwise uses AI to extract skills, experience, and qualifications for comprehensive skills mapping
2. Complete a short onboarding survey – Captures career aspirations, learning preferences, and development goals
3. View AI-generated career maps – Personalized career paths showing potential progression within your organization based on their profile and available opportunities
4. Access unified task dashboard – Aggregates tasks from Tellent HR projects and external systems (Jira, Asana, etc.) in one place
5. Track on-the-job development – Monitor project-based learning and skill acquisition over time
6. Receive personalized learning recommendations – AI suggests training and development opportunities aligned with career goals

📊 For HR Managers & Leadership

HRwise transforms your Tellent HR data into strategic workforce insights:

🔍 Department Manager Capabilities

Department managers gain visibility into their team's development and readiness:

• Team Skills Dashboard – See current skill levels across your department
• Development Tracking – Monitor employee progress on on-the-job training and learning paths
• Succession Readiness – Identify which team members are ready for promotion or lateral moves
• Performance Insights – Understand skill utilization and development needs
• Career Conversations – Access employee career maps to have informed development discussions

Understanding Project Sync

Project assignments in Tellent HR work differently from typical HRIS systems:

This means:

• Only projects with actual time tracked will appear in HRwise
• The sync looks back 12 months from today's date
• If you archive a project in Tellent, it will be marked as "Completed" in HRwise

Troubleshooting

Sync fails with "Authentication Error"

Your API key may have expired or been regenerated. Go back to Tellent HR, generate a new API key, and update it in HRwise integration settings.

Some employees aren't syncing

Check that the employees are marked as "Active" in Tellent HR. HRwise only syncs active employees by default.

Projects not showing up in HRwise

Remember that projects are discovered via timesheet entries. If employees haven't logged time to a project in the last 12 months, it won't sync. Ask employees to log their project work in Tellent HR timesheets.

Data Privacy & Security

HRwise takes data security seriously:

• Encryption in transit: All API communication uses TLS 1.3 encryption
• Encryption at rest: Employee personal data is encrypted using AES-256 encryption
• Access control: Only users with appropriate permissions can view synced data
• Audit logs: All sync activities are logged for compliance purposes
• Data retention: You can delete synced data at any time via integration settings

Need help?

If you have questions about the Tellent HR + HRwise integration, our support team is here to help:

Contact Support